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Services and subscriptions
- Is it possible to set up AutoCharge for specific periods during the day?
- I don't have the option to set up AutoCharge in my Shell Recharge account. What's wrong?
- Is it possible to set up guest use if I use AutoCharge?
- How do I start a charging session with AutoCharge?
- How do I stop a charging session with AutoCharge?
- Do I need a subscription for automatic cost reimbursement?
- What if I don't have a lease card (yet) and I want to set up reimbursement by my employer or my own company?
- Once set up, can I still make changes to automatic cost reimbursements in the app?
- It says my charge card cannot be used to register charging reimbursements, why is this?
- Where do I find automatic cost reimbursements in the Shell Recharge app?
- How can I adjust Remote Charge Point Control in my account?
- I used one of the functionalities of Remote Charge Point Control but nothing happened.
- My charge cable is stuck in the charge point – what should I do?
- How to use Remote Charge Point Control and E-mail Notifications in your online account
- My charge point is stated as “unknown”, can I still use Remote Charge Point Control?