How does automatic reimbursement work?

Automatic Reimbursement ensures that each month, an invoice will be sent to the bank account attached to the charge card (in case of a lease card, this will be the lease company’s bank account). A credit note of the same amount is simultaneously sent to the refund account. This way, each month you will be compensated for the costs of the electricity at home.

Automatic reimbursement can be configured in your user account. When activating a new charge card, automatic reimbursement will not be set up automatically. To enable the automatic reimbursement, take the following steps:

1. In your Shell Recharge account , after setting your electricity tariff, enter the information for the account you wish to receive the reimbursement to.
2. Select 'New bank account' from the dropdown menu and enter the account number and details to which you wish to have your charging costs refunded to.
3. Once your card, tariff and bank account have been added, activate the reimbursement feature by clicking on the blue slider button to the right.