AutoCharge
- Is it possible to set up AutoCharge for specific periods during the day?
- I don't have the option to set up AutoCharge in my Shell Recharge account. What's wrong?
- Is it possible to set up guest use if I use AutoCharge?
- How do I start a charging session with AutoCharge?
- How do I stop a charging session with AutoCharge?
- How do I set up AutoCharge?
- Which charge points have the AutoCharge option?
- What is AutoCharge?
- Do I no longer need a charge card at all if I have set up AutoCharge?
- Can I use AutoCharge in other locations as well?
- Can I still use my charge card to start/stop a charging session?
- Can I select multiple charge cards to record my charging sessions?
- Are my electricity costs still automatically reimbursed if I use AutoCharge?
How do I start a charging session with AutoCharge?
Simply by plugging your charging cable into the charge point and into the car. A charging session starts once communication with the car is initiated. If the charging cable is only plugged into the charge point, there will never be a voltage in the cable. If your charge point has an attached cable, the charging session will start as soon as you plug the charging cable into the car.
:format(webp)/f/85281/568x568/096c7f0054/sr_icon-yellow-267.png){kind=icon}
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
:format(webp)/f/85281/568x567/a57cf8b00f/sr_icon-yellow-292.png){kind=icon}
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility