What is a cookie?
What are other techniques?
What types of cookies do we use?
First-Party and Third-Party Cookies
We use both first-party and third-party cookies on our website. Our own cookies are called 'First Party Cookies' because we set and manage them from our own domain when you visit our website. The cookies we do not set or manage our own are called 'Third Party Cookies'.
First-party cookies are cookies issued from the shellrecharge.com domain that are used to identify language and location preferences, remember your cookie preferences, and for basic site functionality like the ability to order products and services. For some functionalities or features on our websites, we use third-party providers, for example when you visit a page with embedded videos from, or links to, YouTube. These videos or links (and other content from third-party providers) may contain third-party cookies. We encourage you to consult the privacy policies from these providers for information on how they use their cookies and what information they collect and process from you.
Session cookies are temporary cookies that are used to remember you during the course of your visit to the website. They expire when you close the web browser.
Persistent cookies are used to remember your preferences within the website. They remain on your desktop or mobile device even after you close your browser or restart your computer, up until the moment you delete your browser history. After the expiry of the retention period of these cookies, as listed in the cookie overview below, these cookies will automatically be deleted. We use these cookies to analyse user behaviour to establish visit patterns so that we can improve our website functionality for you and others who visit our website(s). These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.
How are cookies used for personalisation and advertising purposes?
How do I reject and delete cookies?
Privacy statement: Shell Recharge Solutions
Purpose: Google Tag Manager is our tag management solution that loads essential and other scripts on the page, and sends data to the tools mentioned on this page. An example of an essential script is our cookie permission banner. Google Tag Manager is implemented in such a way that no personal data (incl. IP address) is shared with Google.
What is being shared? Google Tag Manager does not share data with third parties
Privacy statement: Google
Purpose: Livestorm is our video engagement platform and allows visitors to enrol in, and attend, webinars and virtual events.
What is being shared? Livestorm does not share data with third parties
Privacy statement: Livestorm
Purpose: Pardot tracks visitor and prospect activities on your website and on Pardot landing pages by setting cookies on their browsers. These cookies are set in order to remember preferences (like form field values) when a visitor returns to your site. We also set a cookie for Pardot users that are logged into our app; this allows us to maintain the login session, remember table filters, and so on.
What is being shared? Pardot does not share data with third parties
Privacy statement: Pardot (Salesforce)
Purpose: Recruitee allows us to display our open vacancies on our website(s), and allow visitors to apply online to a vacancy.
What is being shared? Recruitee does not share data with third parties
Privacy statement: Recruitee
Purpose: Storyblok is a content management system (CMS) and helps us to create, manage, and modify content on our website(s).
What is being shared? Storyblok does not share data with third parties
Privacy statement: Storyblok
Analytics and Performance
Purpose: Piano Analytics measures how the website is used, for example which pages are used, or which pages give an error message. We use this knowledge to improve our website. Using this cookie has no impact on your privacy.
If cookies for 'Analytics' are accepted, we use Piano Analytics cookies to recognise visitors/customers. We use this information to link different customer visits. We also use this information to improve our processes, for example after a customer contact on the website. We use this knowledge to improve our website and services. No data is exchanged with third parties.
What is being shared? Piano does not share data with third parties
Privacy statement: Piano.io
Purpose: The Infobip chat function allows you to chat with employees in our Customer Service department.
What is being shared? Infobip does not share data with third parties
Privacy statement: Infobip
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Purpose: Salesforce Marketing Cloud is used to keep track of the pages you view and synchronise your profile across multiple website visits. Upon login or submitting a form, encrypted personal data is exchanged with Salesforce Marketing Cloud. In Salesforce Marketing Cloud your profile is combined with CRM data from other contact channels like email and customer service. This allows us to show you relevant advertisements and offers on our websites, via email and our personal sales channels. We also use this data to conduct appropriate marketing campaigns via the various campaign resources such as the website, display advertising networks, social media, email and personal sales channels.
What is being shared? Salesforce shares encrypted data with third parties
Privacy statement: Salesforce EMEA
What is being shared? Salesforce Service Cloud does not share data with third parties.
Privacy statement: Salesforce EMEA
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Advertising and Social Media
Purpose: Doubleclick Floodlight cookies enable us to determine the number of visitors from our display and video advertisements served on Google or other platforms via Doubleclick. It also helps us understand if these visitors complete certain actions on our website(s). Doubleclick uses these cookies to understand the content with which you have engaged on our website(s) so they may subsequently deliver targeted advertisements to you.
What is being shared? Google shares data with third parties
Privacy statement: Doubleclick
Purpose: LinkedIn cookies enable us to determine the number of visitors from our advertisements served on LinkedIn. It also helps us understand if these visitors complete certain actions on our website(s). LinkedIn uses these cookies to understand the content with which you have engaged on our website(s) so they may subsequently deliver targeted advertisements to you. These cookies also allow visitors to share content from our website(s) on to their LinkedIn profile.
What is being shared? LinkedIn shares data with third parties
Privacy statement: LinkedIn
Purpose: We embed videos or insert links to videos from YouTube on our website(s). When opening a page with content embedded from or linked to YouTube, the visitor may be presented with cookies from YouTube.
What is being shared? YouTube shares data with third parties
Privacy statement: YouTube