:format(webp)/f/85281/1612x1075/0174f3cb58/web-version-photoshoot2020_3u2a0684.png)
Charging at Shell
We’re growing our network to offer fast and convenient ways to charge your EV, and recharge yourself.
:format(webp)/f/85281/2363x2363/f75ffa9679/icon_icons-teal-25.png){kind=icon}
Fast and reliable
Our Ultra-rapid 175 kW, 150kW, 70 kW and 50kW Rapid Chargers will get you back behind the wheel in no time.
:format(webp)/f/85281/2363x2363/3bd1b4081b/icon_icons-teal-6.png){kind=icon}
Easy ways to pay
Pay using contactless, or use the Shell Recharge app and charge card to keep track of your charging history when you charge at Shell and other major charge point providers.
:format(webp)/f/85281/2363x2363/09679836ae/icon_icons-teal-17.png){kind=icon}
100% renewable electricity
Shell Recharge locations are supplied by 100% certified renewable energy sources*
:format(webp)/f/85281/567x568/709afac098/sr_icon_icon-copy-144.png){kind=icon}
Pricing
Charging at Shell costs £0.79 per kWh (rapid) £0.85 per kWh (Ultra-rapid). Find charge times and price estimates in the Shell Recharge app.
*Our renewable electricity is certified by Renewable Energy Guarantees of Origin (REGOs), which means that all of the electricity Shell purchases to supply our Shell Recharge sites is matched with the equivalent amount of units from 100% renewable sources in the UK.
The perfect cup of coffee
Costa Express is the quickest and easiest way to enjoy a delicious, quality cup of Costa Coffee on the go. Their Express machines serve the same barista-style coffee you'd expect to find in one of their stores. So whether you fancy a latte, cappuccino or hot chocolate, you can be guaranteed the freshest taste and finest ingredients, just the way it should be.
Shell Recharge app
Our app lets you find charge points nearby, see real-time availability, view pricing, start a charge, and keep track of your charge session history. Download the app to order your charge card.
Shell Recharge roaming partners
Shell Recharge gives access to thousands of charge points across Europe with integrated network roaming. Unlock any charge point in the network with one single account and pay one monthly bill.
:format(webp)/f/85281/600x600/c082624256/shell-recharge-logo.png){kind=logo}
:format(webp)/f/85281/1251x1251/27f7601aa3/total-logo.png){kind=logo}
:format(webp)/f/85281/1251x1251/3d8dbf2f29/ionity-logo.png){kind=logo}
:format(webp)/f/85281/600x600/54f065756e/osprey-logo.png){kind=logo}
:format(webp)/f/85281/1251x1251/d2f1a326a3/geniepoint-logo.png){kind=logo}
:format(webp)/f/85281/1251x1251/1199394c16/fastned-logo.png){kind=logo}
:format(webp)/f/85281/1251x1250/0866535fee/esb-logo.png){kind=logo}
:format(webp)/f/85281/1251x1250/67455970c4/audi-logo.png){kind=logo}
:format(webp)/f/85281/600x600/6bcab7c444/char-gy-logo.png){kind=logo}
:format(webp)/f/85281/600x600/8d2008f2a8/mer-logo.png){kind=logo}
:format(webp)/f/85281/600x600/b412769467/has-to-be-partner-logo.png){kind=logo}
Frequently asked questions
Customers that use the Shell Recharge app and charge card are able to charge at Shell Recharge as well as more than 395 other major providers in Europe using just one account.
In addition, Shell Recharge app and charge card customers benefit from the following:
Download the app to order a card. Then to activate the Shell Recharge card, please follow the activation instructions on the Shell Recharge app. Once your charge card has been activated, you can start using it with any of the charge points available in our network. You can also find these charge points in the app.
Customers that use the Shell Recharge app and charge card are able to charge at Shell Recharge as well as more than 395 other major providers in Europe using just one account.
In addition, Shell Recharge app and charge card customers benefit from the following:
Ability to charge at Shell Recharge as well as over 300,000 other charge points
See real-time availability of all charge points
Get notified if a charge point becomes available or is occupied so you can easily plan your journey
View all your past charge sessions in one place
Transparent pricing
Receive one easy monthly bill
Make use of Shell facilities. Recharge yourself whilst you recharge your car.
To see an estimate of your total session cost and charge time for your vehicle, you can find this in the Shell Recharge app. You can also use the Shell recharge app and card to keep track of all your charges at Shell and other major providers on the network.
The Shell Recharge app and charge card give you access to a network of over 395 charge point operators across Europe . Click here for a full list.
When paying with contactless or using the QR code at a Shell Recharge branded charge point, a payment receipt can be requested as follows:
Step 1: Please check whether the operator of the charge point is Allego or Shell Recharge. This information can be found on our charge points as well as on your bank statement.
Step 2: For charge points operated by Allego, a receipt can be obtained the following business day via the Allego website here https://www.allego.eu/receipt. The website will ask you to enter the transaction reference which can be found on your bank statement.
For charge points operated by Shell Recharge, please email dcoperations.uk@shellrecharge.com with the point location name, date and time of your charge session, and how much it cost you and we will provide a receipt for you.
When paying with the Shell recharge app or charge card for your charging sessions at Shell or other charge point operators on the network, you will receive a monthly invoice via email which includes details of all charge sessions for the month. The amount will be automatically deducted using the debit card or credit card details provided when you ordered your charge card.
You can block your card and order a new one through the Shell Recharge app.
Open the app and select the ‘Account’ button on the bottom navigation > select ‘manage charge card’ > select the card you lost > Select ‘problems with my card’ > select ‘block this card’. You have now blocked your lost card. You can order a new one through the ‘Account’ tab.
Depending on the situation, please seek help through the following channels:
- Issue with the Shell Recharge charge/app: contact Shell Recharge by calling their service desk (available 24/7) on +44 203 868 1036 or send an email to customerservice@shellrecharge.com.
- Issue with a 3rd party charge point operator: contact the operator as mentioned on the charge point
We have a network of over 300,000 charge points in 33 countries. Finding a suitable charge point is easy using the Shell Recharge app. Add your vehicle make and model to your account in the app to see charge points suitable for your vehicle. If you wish to view other charge points, you can adjust your settings by clicking on the ‘filter’ button next to the search bar on the map screen.