Automatic reimbursement - Lease drivers
What if I don't have a lease card (yet) and I want to set up reimbursement by my employer or my own company?
If you have not received a charge card from your leasing company yet (for example, a MultiTankcard), but want to start charging right away, you can manually extract a report of your charge session history and submit your mileage claim to your employer. To be able to extract a report, you need to clarify these points:
Do you have a Connect charge point? Select “You pay for the electricity costs for charging”.
Do you have an Advanced charge point? Request and link your own Shell Recharge charge card or contact our Customer Service Team to add a temporary card.
As soon as you receive the charge card provided by your employer or leasing company, you can go back to the “who pays for charging?” step and adapt your settings as follows:
In the “Connect a Charge Card” step, you can add your lease charge card. Your electricity costs will then be automatically reimbursed by your employer/leasing company.
Do you have a Connect charge point? Select “You pay for the electricity costs for charging”.
Do you have an Advanced charge point? Request and link your own Shell Recharge charge card or contact our Customer Service Team to add a temporary card.
As soon as you receive the charge card provided by your employer or leasing company, you can go back to the “who pays for charging?” step and adapt your settings as follows:
In the “Connect a Charge Card” step, you can add your lease charge card. Your electricity costs will then be automatically reimbursed by your employer/leasing company.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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