Charge point subscription
How and when can I end my subscription?
You can end your subscription by going into the settings of the charge point within your account.shellrecharge.com . Subscriptions automatically renew on the 15th of the month, you can therefore cancel or end your subscription before the 10th of the month. However, in doing so, you will lose access to all our subscription-enabled smart services.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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For more general EV support
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