Automatic reimbursement
- Do I need a subscription for automatic cost reimbursement?
- What if I don't have a lease card (yet) and I want to set up reimbursement by my employer or my own company?
- Once set up, can I still make changes to automatic cost reimbursements in the app?
- It says my charge card cannot be used to register charging reimbursements, why is this?
- Where do I find automatic cost reimbursements in the Shell Recharge app?
- Will the automatic cost reimbursements I had previously registered online still remain now that it is available in the Shell Recharge app?
- Why do I need to add a charge card and a bank card?
- How can I change the bank account for automatic reimbursements and/or guest user revenue?
- How can I get my charge costs reimbursed?
- How can I set up automatic reimbursement for charging at home?
- How can I manually file an expense claim for missing reimbursements?
- Why do I get an invoice for my automatic reimbursement?
- Why should I connect a charge card to my charge point for automatic reimbursement?
- Are my electricity costs still automatically reimbursed if I use AutoCharge?
How can I set up automatic reimbursement for charging at home?
You can do this easily in the Shell Recharge app. To have your business miles automatically reimbursed by your employer or lease company, please do the following:
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Go to Charge point > Settings > Automatic cost reimbursement
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Set the electricity tariff
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Select or confirm the charge card you want to reimburse the charging sessions for
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Select or add bank account where you want the money to be paid back to
You can also do this via your Shell Recharge online account.
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After setting your electricity tariff, enter the information for the account you wish to receive the reimbursement to.
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Select 'New bank account' from the dropdown menu and enter the account number and details to which you wish to have your charging costs refunded to.
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Once your card, tariff and bank account have been added, activate the reimbursement feature by clicking on the blue slider button to the right.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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