How can I get my charge costs reimbursed?

To get your charge costs reimbursed, you need the Plus/Carefree subscription and activate the automatic reimbursement option through your Shell Recharge account.  

If your employer is reimbursing the costs, then the subscription can be included in your package. Please check with your employer if this is the case. 

To set up automatic cost reimbursement in your Shell Recharge app follow these steps: 

1. Go to Charge point > Settings > Automatic cost reimbursement  

2. Set the electricity tariff 

3. Select or confirm the charge card you want to reimburse the charging sessions for  

4. Select or add bank account where you want the money to be paid back to  
 

To activate automatic cost reimbursement via online account, follow these steps: 

1. Go to account.shellrecharge.com 

2. Go to your charge point settings 

3. Scroll down to Point 5. Charge card access 

4. Go to Authorized cards 

5. Enable Automatic Reimbursement by changing from No reimbursement to Reimburse electricity cost 

6. Click on Save & continue 

7. Click on Confirm & Save