How do I activate my charge card

1. Download the Shell Recharge app and log in or create an account. 

2. Activate the charge card or key fob: 

Which charge card or key fob to use?
If you are a lease driver and your charging costs are paid by your employer, use the charge card or key fob provided by your lease company. If you have not received a charge card from your lease company, please contact them about this.  
 
If you are not a lease customer or want to start charging right away, you can use a personal charge card or request one for free via the Shell Recharge app. You will immediately receive a digital charge card with which you can configure your account. Please note that charging costs will not be reimbursed via the personal card. 
 

If you already have an account: 

• Log in, go to Account > Charge cards.

• Add charge card to your account.

• Scan the card or fill in the number on the charge card manually. It will look something like AB-CDE-012345-6. This number could also be on the backside of your card. 
   

If you just created an account: 

• Choose ‘I already have a charge card’ to activate it. Scan the card or fill in the number on the charge card manually. 

• If you don’t have a charge card yet, you can simply skip this step for now. You need to add a payment method if you plan to charge on the go (for business lease drivers it could be covered by your employer).