Installation
- How to prepare for my charge point installation?
- How to install an EV charger at home ?
- Do I qualify for standard home installation?
- I am moving house, what should I do?
- What if I need to reschedule my appointment?
- Do I need to be present during the installation?
- How long does installation typically take?
- Why do I need to provide so much personal information about my home in the online home installation survey?
- Will I be informed at all times about the status of the order?
- Can I install an EV charger at home myself?
Why do I need to provide so much personal information about my home in the online home installation survey?
The more we understand your requirements and set up, the better placed we are to produce an accurate, tailored made quote. Plus, if we know what to expect when we arrive at your place for the installation, it is more likely to go smoothly, snag free. We have made it an online survey to make it as convenient as we can. It can take some time to answer all the questions initially, we appreciate this. It will make things easier long term, and saves time at the other end.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
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