Installation
- How to prepare for my charge point installation?
- How to install an EV charger at home ?
- Do I qualify for standard home installation?
- I am moving house, what should I do?
- What if I need to reschedule my appointment?
- Do I need to be present during the installation?
- How long does installation typically take?
- Why do I need to provide so much personal information about my home in the online home installation survey?
- Will I be informed at all times about the status of the order?
- Can I install an EV charger at home myself?
Do I qualify for standard home installation?
The Shell Recharge standard installation package covers the majority of homes in the UK. In fact, from a sample size of almost 1000 home completions, 90% of them qualified for standard installation. However, once you have made an enquiry and filled out our online home installation survey, we can better understand your home setup and needs. After we have received all this information, we can determine the installation you would require and can produce a tailored made quote.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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For more general EV support
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