Installation
- How to prepare for my charge point installation?
- How to install an EV charger at home ?
- Do I qualify for standard home installation?
- I am moving house, what should I do?
- What if I need to reschedule my appointment?
- Do I need to be present during the installation?
- How long does installation typically take?
- Why do I need to provide so much personal information about my home in the online home installation survey?
- Will I be informed at all times about the status of the order?
- Can I install an EV charger at home myself?
How to install an EV charger at home ?
If you are a private home driver and want to get an EV charger installed at home, you should make an enquiry by filling out this form. If you are purchasing your charge point through your lease company or dealership, they should guide you through the steps on how to get started.
- You will be asked to fill in our online home installation survey, where we ask information about your personal set up. Using this information, we can send you a tailor made quote. You can get ahead and start preparing by reading our online home installation survey checklist
- After you accept the quote, our installation partners will organise a day to install your charge point. This can take a bit of time. During this period, though, you can start to prepare. There are a number of components in your electrical set-up that may need upgrading in order to facilitate the installation. You can find a summary here.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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For more general EV support
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