Ordering and installation
Installation
- How to prepare for my charge point installation?
- How to install an EV charger at home ?
- Do I qualify for standard home installation?
- I am moving house, what should I do?
- What if I need to reschedule my appointment?
- Do I need to be present during the installation?
- How long does installation typically take?
- Why do I need to provide so much personal information about my home in the online home installation survey?
- Will I be informed at all times about the status of the order?
- Can I install an EV charger at home myself?
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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For more general EV support
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