AutoCharge
- Is it possible to set up AutoCharge for specific periods during the day?
- I don't have the option to set up AutoCharge in my Shell Recharge account. What's wrong?
- Is it possible to set up guest use if I use AutoCharge?
- How do I start a charging session with AutoCharge?
- How do I stop a charging session with AutoCharge?
- How do I set up AutoCharge?
- Which charge points have the AutoCharge option?
- What is AutoCharge?
- Do I no longer need a charge card at all if I have set up AutoCharge?
- Can I use AutoCharge in other locations as well?
- Can I still use my charge card to start/stop a charging session?
- Can I select multiple charge cards to record my charging sessions?
- Are my electricity costs still automatically reimbursed if I use AutoCharge?
What is AutoCharge?
AutoCharge means that you can start and stop your charge sessions by simply plugging and unplugging the charge cable. You don’t need to use your charge card. If you have a charge point with an RFID reader (like the Home Advanced), the card reader will be disabled (when you tap a card, the card reader will turn red). If you have chosen an Advanced charge point, we advise you to only use this function if you can control the access to your charge point. You can also find more information on this page. For questions about this please contact our customer service team at customerservice@shellrecharge.com
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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