Charging abroad
- What are the charging costs of an EV in Europe?
- Are the tariffs shown for public charging including or excluding VAT?
- What is the best way to plan my route abroad via the app?
- How and where can I charge abroad?
- For which cards do the flat rates apply?
- How do I charge my EV away from home?
- Where can I see what the estimated charging costs are?
- If my card is enabled for public charging then can I charge everywhere in Europe?
- How do I know which charge points are available when I'm abroad?
- Which EV chargers are free abroad?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- Do I pay the local VAT percentage for charging abroad?
- When do I get billed for the charge I have used?
- Can I use charge points abroad if they have a '?' on the app?
- Can I charge my EV anywhere?
- Can I charge with my charge card abroad?
- Can I charge with my MTC abroad?
Where can I see what the estimated charging costs are?
To avoid surprises, here’s what we suggest you do before plugging in:
- Choose a public charge point in the Shell Recharge app or find a location page .
- Look up the current tariffs of a public charge point.
- Check the estimated session costs based on the charge point tariffs, your car and your charging needs at that moment (e.g. current battery level).
- Compare tariffs of available charge points nearby.
This allows you to make an informed decision on where you’d like to charge your car and for how much, with no hidden surprises.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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