Charging abroad
- What are the charging costs of an EV in Europe?
- Are the tariffs shown for public charging including or excluding VAT?
- What is the best way to plan my route abroad via the app?
- How and where can I charge abroad?
- For which cards do the flat rates apply?
- How do I charge my EV away from home?
- Where can I see what the estimated charging costs are?
- If my card is enabled for public charging then can I charge everywhere in Europe?
- How do I know which charge points are available when I'm abroad?
- Which EV chargers are free abroad?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- Do I pay the local VAT percentage for charging abroad?
- When do I get billed for the charge I have used?
- Can I use charge points abroad if they have a '?' on the app?
- Can I charge my EV anywhere?
- Can I charge with my charge card abroad?
- Can I charge with my MTC abroad?
Can I charge with my MTC abroad?
If your card is enabled for Public Charging it should work on all public charge points within our network; however, we cannot tell if there are any restrictions set by your leasing company. We advise you to order an extra charge card from the Shell Recharge app before setting off on your journey but remember this will need activating with your personal bank account details.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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