Charging abroad
- What are the charging costs of an EV in Europe?
- Are the tariffs shown for public charging including or excluding VAT?
- What is the best way to plan my route abroad via the app?
- How and where can I charge abroad?
- For which cards do the flat rates apply?
- How do I charge my EV away from home?
- Where can I see what the estimated charging costs are?
- If my card is enabled for public charging then can I charge everywhere in Europe?
- How do I know which charge points are available when I'm abroad?
- Which EV chargers are free abroad?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- Do I pay the local VAT percentage for charging abroad?
- When do I get billed for the charge I have used?
- Can I use charge points abroad if they have a '?' on the app?
- Can I charge my EV anywhere?
- Can I charge with my charge card abroad?
- Can I charge with my MTC abroad?
When do I get billed for the charge I have used?
You can of course pay-as-you-go with a contactless card for the charge that you use.
However, to make the experience as seamless as possible, we recommend that you download and use the Shell Recharge app for your charging. This way, you do not need to worry about payment every time you plug in. Rather, you will just receive one bill per month for charging your EV.
You will receive the consolidated invoice towards the end of the billing cycle. This will be charged to the payment method that is registered to your account.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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