Subscription
Why do I receive an invoice for a subscription?
You receive a monthly invoice for the subscription because you have subscribed to this service. See the subscriptions page for a full description of the contents of your subscriptions. The price depends on the model of the charge point you own.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility