Subscription
How can I change the bank account for my subscription?
- Go to your online account and log in with your email address and password.
- Click on Charge points in the top navigation and click on Configuration at the charge point for which you would like to change the subscription bank account.
- Click on Unsubscribe to end your current subscription.
- Click on Renew subscription and select either a previously created payment account or add new payment account details.
- Click on Confirm & Save at the last step to finalise your change.
- If you want to change the bank account for Dynamic Power Solutions subscriptions, please contact Customer Service.
:format(webp)/f/85281/568x568/096c7f0054/sr_icon-yellow-267.png){kind=icon}
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
:format(webp)/f/85281/568x567/a57cf8b00f/sr_icon-yellow-292.png){kind=icon}
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility