Blocking fee
- Can I avoid a blocking fee?
- What is a blocking fee?
- Can I avoid a blocking fee overnight?
- How can I unsubscribe if I don’t agree with blocking costs?
- What is a roaming network?
- What if my car needs longer to charge than the blocking fee window?
- Why are Shell Recharge using blocking fees?
- What is the difference between an idle fee and a blocking fee?
- For who does the blocking fee apply to?
- When and why does the blocking fee apply?
- Does Shell Recharge apply any fees or parking restrictions?
- Why are the blocking fees not for charging on the Shell network?
- Why are blocking fees for AC and DC the same?
What if my car needs longer to charge than the blocking fee window?
If your EV is not fully charged after the 4 hours have elapsed, and your car remains parked, the blocking fee applies. Even if your EV is not yet fully charged. In the UK the fee is only applied to Source London charge points. To avoid blocking fees, you can stop and restart the charging session. The 4-hour window will then start again.
:format(webp)/f/85281/568x568/096c7f0054/sr_icon-yellow-267.png){kind=icon}
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
:format(webp)/f/85281/568x567/a57cf8b00f/sr_icon-yellow-292.png){kind=icon}
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility