Lease drivers
- Are the tariffs shown for public charging including or excluding VAT?
- For which cards do the flat rates apply?
- What should I do if I do not have a charge card from my leasing company (yet) and want to request a reimbursement through my employer?
- Where can I see what the estimated charging costs are?
- Which charge card should I use?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- When do I get billed for the charge I have used?
Which charge card should I use?
If you have a charge card from your lease company (i.e. Xximo/Travelcard/Multitankcard), we recommend to always use this card at home as well. Please note: If another card is used, costs of charge sessions might not be reimbursed or debited from the user's own account.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility