
Let's connect
Download the Connect app to create your ultimate charging experience at home
Get ready for carefree home charging

Activate your charge point
Connect your charge point to the app to activate it and configure your preferred charging settings.

Manage charging remotely
Easily manage and control your home charging sessions from the palm of your hand.

Get your charging insights
Get real-time insights into your charging sessions and historical charging behaviour.
Download the Connect app now
Frequently Asked Questions on the Connect charge point and Connect app
In order to fulfil our customer needs in the best way possible, we are giving our product portfolio a face lift.
We will stop selling the Home Fast and Home Standard and introducing the Connect in July 2021. In paralel we are also updating our Home Advanced to become the Advanced with added features. The Advanced charge point is also be expected in July, 2021.
The Connect is available in 2 versions; One up to 7,4 kW and one up to 22 kW.
Yes, the Connect comes with a fully integrated app, meaning you can view your charging history and insights as well as remotely start and stop charges.
The Connect is connected to the app via Bluetooth®. For optimal performance, we recommend using one device at a time to control the charge point.
Yes, the Connect has two tethered cable options of different lengths. The upgrade price of a 5m cable is €100 and of 7.5m cable is €150.
Yes, the Connect will be available to be purchased with the OZEV grant in the UK and the KfW grant in Germany.
The Connect is an affordable smart-connected charge point for customers that want fast and simply home charging across Europe with insights.
The Connect is available with a tethered cable and with a DPM module.
No, the Connect is currently only available to be mounted on a wall.
The Connect is currently only available in white.
The Connect app allows you to start and stop charging, manage your charge cards and set access preferences.
The Connect app is currently only available for your home charging. For public charging, please use our Shell Recharge app.
No, the app is free to download and to get started.
Visit the app store and search Connect app, or scan the QR code that you were provided with upon installation.
Please contact our customer service department to get you started.
Unfortunately the Connect app is only compatible with our Connect charge point.