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Shell Recharge suggests increasing EV adoption is driving range confidence

**London, 23rd June 2023, 09:00 AM BST**– New research commissioned by Shell and conducted by LCP Delta suggests electric vehicle (EV) adoption is accelerating in several key European markets and it is having a positive impact on driver perceptions, including range anxiety. The latest findings reflect the record-breaking growth in global EV sales witnessed over the last 12 months.(1)

The Shell Recharge EV Driver Survey 2023 is one of the largest research projects into the attitudes and behaviours of European EV drivers. In its sixth consecutive year, the latest report looks at the view of nearly 25,000 drivers across Belgium, France, Germany, Italy, the Netherlands and the UK.

According to the report, two fifths (42%) of the respondents have purchased an EV within the last year and over two thirds (67%) within the last two years. This growth is dominated by the new EV vehicle market, with 87% of current EV drivers buying their vehicle in new condition (the equivalent figure for all vehicles in Europe is just 27%). (2)


Promisingly, the data shows that real-world EV experience, technology advances and growth in charging infrastructure are having a positive impact on driver attitudes:


- Only 14% of EV drivers say they refrain from taking longer journeys;

- 
The number of respondents that are travelling to other European countries by EV, and having a good charging experience, has increased by 5 percentage points, while reluctance to drive abroad because of charging or range concerns is down 7 percentage points and 5 percentage points respectively;

- 
Drivers are becoming more relaxed about when EVs are charged, with 47% of respondents saying that they do not need to charge daily. 

**Florian Glattes, Vice President, E-Mobility Solutions at Shell**, said: "The EV adoption growth curve is clear from the data, and it is encouraging to see that many of these drivers are feeling positive about the experience. However, if we are to continue accelerating at pace then industry must listen to the needs of drivers and work together to effectively continue removing barriers into entry and further enhance the customer experience.” 
 

##EV driver demands are becoming clearer 
One of those demands is a less complex mix of apps and cards in order to access the most value from these services. Nearly a quarter (23%) of drivers have installed four applications to manage and make the most of their EV, and the same figure was quoted for drivers who access public charging infrastructure with four or more charge cards. 

However, appetite for a more streamlined and seamless experience is high. In fact, nearly half 47% of respondents say they would prefer to have a single method of accessing all public charge points even if that means they were to pay slightly more per charge.

The research also found a clear link between EV ownership and broader low-carbon lifestyle commitment, which is extending to a willingness to make adaptations to maximise the benefits of their vehicles. Nearly half (47%) of EV drivers have invested in at-home solar power, while 36% have smart home thermostats. 

As a result, two thirds of respondents (66%) say they would like their charge point provider to offer them an EV-specific energy tariff; while 48% say they want smart charging services to be offered as part of their charge point deal, and a third (33%) want devices like solar panels and home batteries included. 

**John Murray, Head of EVs, LCP Delta commented**: “The data showcases that EV drivers are often highly engaged energy consumers who understand and are enthusiastic about the role they can play in managing future energy demands. Interestingly, the survey results indicate that EV drivers are willing to adopt intelligent, smart charging to support balancing of the grid and to maximise renewable energy usage. Together with Shell, we have collected a wealth of data which provides nuanced insight into the charging behaviours of EV drivers across Europe. We hope this will help businesses and innovators adapt to an emerging electric world by creating more personalised solutions that meet the evolving needs of EV drivers and further accelerates the electrification of transport.”
 

## An opportunity for partners to join the charging ecosystem 
The report outlines several opportunities for businesses to get involved in the charging ecosystem through destination charging. With nearly half (44%) of EV drivers saying they do not have a charge point installed at home, these partners can play an important role in supporting increasing demand and enhance the customer experience.

**Glattes, continued**: "With EV driver numbers growing, it is becoming increasingly clear what drivers want and need to have a great electric experience: speed, reliability, convenience and experience. We are very proud to be collaborating with industry-leading partners across sectors, including automakers and real estate destinations, to improve those four key areas by offering innovative solutions. I believe businesses not only have a significant potential to add value for EV drivers by entering the charging ecosystem, but also a graspable opportunity to boost their bottom lines." 

From the retailer’s perspective this can potentially unlock new revenue streams by attracting new customers and longer dwell times. In fact, nearly half (49%) of EV drivers already say they choose where to shop and travel based on the availability of charge points, and 57% said they would visit destinations more frequently if they had charge points. 

Shell Recharge is raising the standards in public charging by making it faster and easier for customers to use. Through the Shell Recharge app and card offer in Europe, customers can access over 500,000 charge points through its roaming networks across 25 countries.

Shell also collaborates with some of the world’s most recognisable retail brands, such as Waitrose and REWE, to provide [destination charging](https://www.shell.com/energy-and-innovation/mobility/electric-vehicle-charging/destination-charging.html) solutions that make shifting to electric as easy and enjoyable as possible for customers. 

To find out more about the trends, challenges and opportunities as we accelerate towards mass EV adoption, please download the [Shell Recharge EV Driver Survey 2023](https://shellrecharge.com/en-gb/solutions/knowledge-centre/reports-and-case-studies/ev-driver-survey-report).


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(1) One in every seven passenger cars bought globally in 2022 was an EV, according to a recent report by the International Energy Agency (IEA)

(2) [Bain, The Outlook for the European Used Car Market, 2023](https://www.bain.com/insights/the-outlook-for-the-european-used-car-market-brief) 


 
**Cautionary note**: The companies in which Shell plc directly and indirectly owns investments are separate legal entities. In this announcement, “Shell”, “Shell Group” and “Group” are sometimes used for convenience where references are made to Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this announcement refer to entities over which Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. “Joint ventures” and “joint operations” are collectively referred to as “joint arrangements”. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest. 
 
**Forward-Looking Statements**: This announcement contains forward-looking statements (within the meaning of the U.S. Private Securities Litigation Reform Act of 1995) concerning the financial condition, results of operations and businesses of Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management’s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Shell to market risks and statements expressing management’s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as “aim”, “ambition”, ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘goals’’, ‘‘intend’’, ‘‘may’’, “milestones”, ‘‘objectives’’, ‘‘outlook’’, ‘‘plan’’, ‘‘probably’’, ‘‘project’’, ‘‘risks’’, “schedule”, ‘‘seek’’, ‘‘should’’, ‘‘target’’, ‘‘will’’ and similar terms and phrases. There are a number of factors that could affect the future operations of Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this announcement, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, judicial, fiscal and regulatory developments including regulatory measures addressing climate change; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; (m) risks associated with the impact of pandemics, such as the COVID-19 (coronavirus) outbreak; and (n) changes in trading conditions. No assurance is provided that future dividend payments will match or exceed previous dividend payments. All forward-looking statements contained in this announcement are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional risk factors that may affect future results are contained in Shell plc’s Form 20-F for the year ended December 31, 2022 (available at [www.shell.com/investor](http://www.shell.com/investor) and [www.sec.gov](http://www.sec.gov)). These risk factors also expressly qualify all forward-looking statements contained in this announcement and should be considered by the reader. Each forward-looking statement speaks only as of the date of this announcement, 23 June 2023. Neither Shell plc nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this announcement.
 
**Shell’s net carbon intensity**: Also, in this announcement we may refer to Shell’s “Net Carbon Intensity”, which includes Shell’s carbon emissions from the production of our energy products, our suppliers’ carbon emissions in supplying energy for that production and our customers’ carbon emissions associated with their use of the energy products we sell. Shell only controls its own emissions. The use of the term Shell’s “Net Carbon Intensity” is for convenience only and not intended to suggest these emissions are those of Shell plc or its subsidiaries.
 
**Shell’s net-Zero Emissions Target**: Shell’s operating plan, outlook and budgets are forecasted for a ten-year period and are updated every year. They reflect the current economic environment and what we can reasonably expect to see over the next ten years. Accordingly, they reflect our Scope 1, Scope 2 and Net Carbon Intensity (NCI) targets over the next ten years. However, Shell’s operating plans cannot reflect our 2050 net-zero emissions target and 2035 NCI target, as these targets are currently outside our planning period. In the future, as society moves towards net-zero emissions, we expect Shell’s operating plans to reflect this movement. However, if society is not net zero in 2050, as of today, there would be significant risk that Shell may not meet this target. 
 
**Forward Looking Non-GAAP measures**: This announcement may contain certain forward-looking non-GAAP measures such as cash capital expenditure and divestments. We are unable to provide a reconciliation of these forward-looking Non-GAAP measures to the most comparable GAAP financial measures because certain information needed to reconcile those Non-GAAP measures to the most comparable GAAP financial measures is dependent on future events some of which are outside the control of Shell, such as oil and gas prices, interest rates and exchange rates. Moreover, estimating such GAAP measures with the required precision necessary to provide a meaningful reconciliation is extremely difficult and could not be accomplished without unreasonable effort. Non-GAAP measures in respect of future periods which cannot be reconciled to the most comparable GAAP financial measure are calculated in a manner which is consistent with the accounting policies applied in Shell plc’s consolidated financial statements.
 
The contents of websites referred to in this announcement do not form part of this announcement.
 
We may have used certain terms, such as resources, in this announcement that the United States Securities and Exchange Commission (SEC) strictly prohibits us from including in our filings with the SEC. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website [www.sec.gov](www.sec.gov).

New research commissioned by Shell and conducted by LCP Delta suggests electric vehicle (EV) adoption is accelerating in several key European markets and it is having a positive impact on driver perceptions, including range anxiety.

SHELL RECHARGE RESEARCH SUGGESTS INCREASING EV ADOPTION IS DRIVING RANGE CONFIDENCE

Find all the information you may need on our pressroom page. News and insights from around the world about electric cars. Visit Shell Recharge Solutions.

Electric Cars and Charging Industry | Pressroom | Shell Recharge Solutions