BYD charging credit

Who can benefit from the promotion?
Shell Recharge customers in the United Kingdom with active accounts can benefit from the promotion.

How can I claim the promotion?
The promotion can be claimed and redeemed via the Shell Recharge app. To activate the promotion, please go to the “Rewards & Partnerships” section of the Shell Recharge app, enter the partnership code to make the offer visible. Once visible, please select the offer and click “Activate now” to enable the promotion with your unique promotion code.

I did not receive a partnership code – where can I get support?
Please contact your BYD dealership for a partnership code.

I am having trouble redeeming the offer within the Shell Recharge app – where can I get support?
You can contact the Shell Recharge customer support team here.

What is the duration of the promotion?
The charging credit will be valid until the 31st of December 2024, or until you have consumed your £612 charging credit, whichever comes first. You need to activate the code before 30st of September 2024.

Where can I use the discounted charging promotion?
Once the promotion is active, you can use it on all charge points in the Shell Recharge roaming network in the United Kingdom, you can find the available charge points in the Shell Recharge app.

Is this promotion applicable to other countries aside from the United Kingdom?
Unfortunately no, the offer is only valid in the United Kingdom

Where can I see the discount applied?
Once the promotion is activated, the updated price including the discount will be visible on the charge point preview screen and charge point more information screen. The discounted price will also be visible in the summary screen after the charging session, and details will be included in your monthly invoice.