Feedback and troubleshooting
I have a problem with a charge point on the map. How can I report this?
Report an issue with a charge point by navigating to the charge point on the map and clicking on the pin. At the bottom of the "Charge point details" page there is a "Report an issue" link which will take you to our feedback form.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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