Feedback and troubleshooting
How can I submit feedback on the Shell Recharge app?
We love feedback. In the app, navigate to the main menu and click on ‘More’. From the drop-down list please select the ‘Feedback’ option and complete the form.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility