Costs public charging
- How will the amount be charged through my credit card?
- Do I get a better tariff when using the Shell Recharge app for public charging?
- What's the cost of charging my EV at public stations?
- Why has my charge stopped when I have reached £55?
- I already have a subscription from Shell Recharge. How does the Beta subscription add value for me?
- Where can I see the Beta subscription discounts for my charging sessions?
- What is the Beta Subscription for public charging and what does it include?
- Does the Beta Subscription discount work in combination with other discounts?
- How can I subscribe to the Beta Subscription?
- With the Beta Subscription, is there a limit to how much I can charge at a discounted rate?
- With the Beta Subscription, is the discount applicable for any charge card provider token?
- Is the Beta subscription available for family sharing / library?
- With the Beta Subscription is the discounted rate also applicable in the roaming network?
- How can I get a refund on my Beta subscription purchase?
- With the Beta Subscription, is the discounted rate valid on any type of charge point and location or only selected ones?
- How do I cancel the Beta Subscription?
- Are the tariffs shown for public charging including or excluding VAT?
- Why are EV tariffs continually increasing?
- What are the different charging speeds and associated costs?
- How much does it cost to charge at a public charge point?
- For which cards do the flat rates apply?
- What is an EV tariff?
- Where can I see what the estimated charging costs are?
- I paid for charging with my credit card and see additional charges in my online banking. What are these?
- How does pricing work for public charging?
- How much does 'ad hoc' charging cost?
- How can I keep track of how much I am spending on public charging?
- Why do the costs on the public network vary?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- When do I get billed for the charge I have used?
Do I get a better tariff when using the Shell Recharge app for public charging?
Our cheapest price per kWh is available via the Shell Recharge app (compared to contactless payment method).
Charging tariffs in the UK:
*For contactless credit and debit card transactions, a pre-authorisation amount of £55 will be charged by your bank to ensure it’s available for you to pay with. If you have mobile banking, you may see this amount pop up. When you finish charging, we inform your bank the actual amount spent, they deduct it, and arrange to unreserve the pre-authorised amount.
This process can take a few minutes to a few days depending on your bank.
Charging tariffs in the UK:
|
Charge point type |
Payment method |
Price per kWh (incl. VAT) |
|
AC (fast 7-22kW) charging
|
Shell Recharge app/card/fob |
£0.79/kWh |
|
Contactless credit/debit card |
£0.79/kWh*
| |
|
DC (Rapid/Ultra-Rapid 50-175kW) |
Shell Recharge app/card/fob
|
£0.69-£0.93/kWh
|
|
Contactless credit/debit card |
£0.69-£0.93/kWh*
|
*For contactless credit and debit card transactions, a pre-authorisation amount of £55 will be charged by your bank to ensure it’s available for you to pay with. If you have mobile banking, you may see this amount pop up. When you finish charging, we inform your bank the actual amount spent, they deduct it, and arrange to unreserve the pre-authorised amount.
This process can take a few minutes to a few days depending on your bank.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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