-----------------------------UK-----------------------------

_price_Shell_Recharge_network_AC_adhoc_UK

_price_Shell_Recharge_network_AC_UK

_price_Shell_Recharge_network_DC__adhoc_Rapid_UK

_price_Shell_Recharge_network_DC_Rapid_UK

_price_Shell_Recharge_network_DC_adhoc_Ultra-rapid_UK

_price_Shell_Recharge_network_DC_Ultra-rapid_UK

_price_Roaming_network_DC_UK

_price_Roaming_network_AC_UK

_price_Roaming_network_Ionity_UK

_price_Roaming_network_ubitricity_UK

-----------------------------NL-----------------------------

_price_Roaming_network_AC_NL

_price_Roaming_network_DC_NL

_price_Shell_Recharge_network_DC_NL

_price_Shell_Recharge_network_DC_snelweg _NL

_price_Shell_Recharge_network_AC_NL

-----------------------------DE-----------------------------

_price_Roaming_network_AC_DE

_price_Shell_Recharge_network_DC_DE

_price_Roaming_network_DC_DE

_price_Roaming_network_DC_Ionity_DE

_price_Shell_Recharge_network_AC_DE

-----------------------------BE----------------------------

_price_Shell_Recharge_network_DC_BE

_price_Shell_Recharge_network_DC_snelweg_BE

_price_Shell_Recharge_network_AC_BE

_price_Roaming_network_DC_BE

_price_Roaming_network_AC_BE

Switzerland

_charge_point_count_network_all_europe

_charge_point_count_network_all_europe_fr

_charge_point_count_network_all_europe_uk

_countries_network_europe

_charge_point_count_network_UKonly

cp-num

test-value

ev-num

basisprincipes-van-evs

test

Support

Home charge points

Compatibility

Shell Recharge Icon

Still have questions?

For more general EV support

Our support centre has you covered! Browse through our comprehensive list of FAQs on [category] + [subcategory] and more. Get started today and find the answers you need quickly and easily with Shell Recharge.

{Question} | Shell Recharge

Article

Title

OwnerId

UrlName

RecordTypeId

Country__c

Summary

Question__c

Content__c

DigitalEngagementResponse__c

ArticleCreatedDate

ArticleCreatedById

LastModifiedDate

LastModifiedById

LastPublishedDate

PublishStatus

ArticleArchivedDate

ArticleArchivedById

Which electric and plug-in hybrid brands are Shell Recharge points compatible with?

Do you need a home charger for a tesla?

Are home electric car chargers universal?

What is included in the Entry subscription?

How can I upgrade to 3-phase?

Is 1-phase charging sufficient for most connections?

Do I need a 3-phase connection?

What are the advantages of a 3-phase installation?

How long does it take to charge a 22kW charger?

Lease_drivers_Homecp

How much power does the Advanced charge point need?

How can I reimburse my home charging costs via my employer?

Is a tethered version available? Is there an extra cost?

Can I install the charge point myself?

Why do I need to connect a charge card to my home charge point?

What is the size and weight of the Advanced charge point?

Advanced_charge_point

Cables

Charge_card

How do I download the app?

I have a charge point already. Can I use the app now?

What is the functionality of the Connect app?

What do I do if the app won't start my charge?

What are the key features of the connect app?

Will I have to use various apps for home and public charging?

Connect_app

What is the maximum speed of the Connect?

What is the hardware of the Connect?

How do I activate the Connect?

Can you tell me about the installation of Connect?

How much power does the Connect charge point need?

Is automatic cost reimbursement possible with the Connect charge point?

Connect_charge_point

How much is a home charger for an electric car?

How much does it cost to charge an EV at home?

When will you take payment for the charge point installation?

Costs_home_charging

How do I activate my charge card and charge point?

How to order an EV charger at home in the UK?

Where can I find the serial number for my charge point?

What do the LED colours on the charge point mean?

Getting_set_up_install_activate

Is it quicker to charge with a dedicated EV charge point than with a domestic 3 pin wall plug?

Can Shell Recharge charge points charge using solar power?

Do Shell Recharge charge points charge at 7.4 kW or 22 kW?

Home_Charging

How does e-recycling work?

Recycling

How do I activate my Terra AC?

How much power does the Terra AC charge point need?

What is the difference between the Advanced and Terra AC?

What is the warranty of Shell Recharge charge points and do I get the same for the Terra AC?