Public charging
Charging speed
- How long does it take to charge an EV with a single phase 7.4kW charge point?
- How long does an EV with a 60-kWh battery take to charge?
- How fast is it to charge at public EV stations?
- Should I charge the battery up to 100% or can I stop when it is convenient for me?
- What factors affect charging speeds?
- Are the tariffs shown for public charging including or excluding VAT?
- Is it possible to charge my electric car up to 100% with a fast charger?
- Can I use fast chargers with the Shell Recharge charge card?
- What speed is Fast charging? And what about Rapid? Or Ultra-rapid?
- For which cards do the flat rates apply?
- Why is my EV not charging at the speed advertised on your charge points?
- Where can I see what the estimated charging costs are?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- When do I get billed for the charge I have used?
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
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