- Are the tariffs shown for public charging including or excluding VAT?
- What factors affect charging speeds?
- Is it possible to charge my electric car up to 100% with a fast charger?
- Can I use fast chargers with the Shell Recharge charge card?
- How fast is it to charge at public EV stations?
- What speed is Fast charging? And what about Rapid? Or Ultra-rapid?
- For which cards do the flat rates apply?
- Why is my EV not charging at the speed advertised on your charge points?
- Where can I see what the estimated charging costs are?
- I have multiple charge cards in my account, will I have different invoices for each charge card?
- When do I get billed for the charge I have used?
What factors affect charging speeds?
Another key factor is the energy level of the battery – or state of charge (SOC) – at the start of charging. For example, the charging speed for the same vehicle would usually be faster when SOC is between 20-50%, compared to when SOC is around 90%.
Ambient temperature and the temperature of the battery also have a big impact on charging speeds. For instance, very low or high temperatures can have a negative effect on charging speeds, as your battery is out of its comfort zone.
Other factors that affect charging speeds include the EV battery capacity, your energy use while charging (for example using the AC or heating while you’re waiting), and the EV on-board charger.
Lastly, the EV battery management system can influence charging speeds, as it could limit charging speeds at any point in time to protect the battery.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
For more general EV support
Read our blog for news, reviews, and updates on the electric vehicle industry. We bring you well-informed and engaging content on everything there is to know about e-mobility