How do I activate my Terra AC?

You can activate the Terra AC the same way you would activate the other charge points - with the charge card that will be delivered to you. Order a free charge card through your online account or the Shell Recharge app, if you don't already have one.

To activate your charge point, go to account.shellrecharge.com , you can use the same credentials for both your online account and the Shell Recharge app.

To add your charge point:

1. Go to “Charge Points” in the menu
2. Click the “Add Charge Point” button
3. Enter the charge point serial number. This enables us to identify your model. You can find your serial number on your invoice or on the right side of the charge point.

Once you have added the charge point online, it will also be visible in the Shell Recharge app.