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Frequently asked questions

How to activate my charge card?How do I request a new charge card?How to register my charge point?Where can I find more about the Shell Recharge Solutions rebrand?

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Contact information

  • Email us at
    customerservice@shellrecharge.com

  • Call us at
    +44 (0) 20 3868 1036

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Access public charging with charge points across Europe

Search and find more than 300,000 public charge points in your neighbourhood and across Europe in 33 countries. Request your personal charge card through the Shell Recharge app.

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    Shell EV Charging Solutions UK Ltd. - 1 Waterhouse Square, 138 - 142 Holborn, EC1N 2ST, London, The United Kingdom - VAT: 248 1696 76