Politique relative aux cookies
Dans la présente politique, nous utilisons le terme « cookies » pour faire référence aux cookies et aux autres technologies analogues concernées par la Directive européenne relative à la vie privée dans le secteur des communications électroniques.
Qu'est-ce qu'un cookie ?
Un cookie est un fichier de petite taille qu'un site Internet demande à votre navigateur de stocker sur votre ordinateur ou sur votre périphérique. Le cookie permet au site Internet de "mémoriser" vos actions ou vos préférences au fil du temps.
La plupart des navigateurs Internet prennent en charge les cookies ; toutefois, les utilisateurs peuvent paramétrer leur navigateur pour refuser certains types de cookies ou des cookies particuliers. En outre, les utilisateurs peuvent à tout moment effacer des cookies.
Pourquoi utilisons-nous des cookies ?
Nous utilisons des cookies pour en savoir plus sur votre interaction avec notre contenu et nous aider à améliorer votre expérience lorsque vous visitez notre(nos) site(s) Internet. Par exemple, certains cookies mémorisent votre langue ou vos préférences si bien que vous n'avez pas à répéter vos choix lorsque vous visitez l'un de nos sites Internet. Nous utilisons également des cookies pour nous aider à vous géolocaliser afin de vous indiquer la station Shell et les emplacements de bureaux les plus proches. En outre, les cookies nous permettent de vous proposer du contenu spécifique, tel que des vidéos sur notre(nos) site(s) Internet. Nous pouvons utiliser ce que nous avons appris sur votre comportement sur notre(nos) site(s) Internet pour vous proposer des publicités ciblées sur un(des) site(s) Internet de tiers dans un effort pour « renégocier » nos produits et nos services à votre attention.
Quels genres de cookies utilisons-nous ?
Cookies internes et de tiers
Nous utilisons à la fois des cookies internes et de tiers sur notre site Internet.
Les cookies internes et de tiers sont des cookies émis à partir du domaine shell.com qui sont généralement utilisés pour identifier les préférences linguistiques et d'emplacement ou pour assurer la fonctionnalité de base du site.
Les cookies de tiers appartiennent à et sont gérés par d'autres parties, telles que les partenaires commerciaux ou les prestataires de service de Shell. Ces cookies peuvent être nécessaires pour retourner certains formulaires, telles que la soumission d'une demande d'emploi, ou pour permettre l'affichage de certaines publicités en dehors du site Internet de Shell.
Cookies de session
Les cookies de session sont des cookies temporaires, utilisés pour se souvenir de vous au cours de votre visite sur le site Internet ; ils expirent quand vous fermez votre navigateur Internet.
Cookies persistants
Les cookies persistants sont utilisés pour mémoriser vos préférences au sein du site Internet et restent sur votre bureau ou sur votre périphérique même après la fermeture de votre navigateur ou le redémarrage de votre ordinateur. Nous utilisons ces cookies pour analyser le comportement de l'utilisateur pour établir des modèles de visite afin de pouvoir améliorer la fonctionnalité de notre site Internet pour vous et pour d'autres personnes qui visitent notre(nos) site(s) Internet. Ces cookies nous permettent également de vous proposer des publicités ciblées et de mesurer l'efficacité de la fonctionnalité et de la publicité de notre site.
Comment les cookies sont-ils utilisés à des fins publicitaires ?
Les cookies et la technologie de publicité tels que les balises Web, les pixels et les balises de réseaux publicitaires anonymes nous aident à vous proposer des publicités pertinentes de manière plus efficace. Ils nous aident également à collecter des données d'audit rassemblées, des éléments de recherche et un rapport de performance pour les annonceurs. Les pixels nous permettent de comprendre et d'améliorer les annonces que nous vous transmettons et de savoir quand certaines annonces vous ont été présentées. Comme votre navigateur Internet peut demander des balises publicitaires et web directement aux serveurs de réseaux publicitaires, ces réseaux peuvent afficher, éditer ou paramétrer leurs propres cookies, exactement comme si vous aviez demandé une page Internet sur leur site.
Bien que nous n'utilisions pas de cookies pour créer le profil de votre comportement de navigation sur des sites tiers, nous utilisons en revanche des données cumulatives de tiers pour vous présenter de la publicité pertinente en fonction de vos centres d'intérêt. Nous ne fournissons pas aux annonceurs de renseignements d'ordre personnel que nous recueillons. Vous pouvez refuser de recevoir de la publicité hors site et provenant de tiers en réglant vos paramètres de cookie. Le choix de ne pas recevoir de la publicité ne supprimera pas cette publicité des pages que vous visitez ; en revanche, les publicités que vous voyez ne seront plus mises en correspondance avec vos centres d'intérêt. Cela implique que la(les) publicité(s) que vous voyez ne sera(seront) pas mise(s) en correspondance avec vos centres d'intérêt par ces cookies particuliers.
Comment les cookies tiers sont-ils utilisés ?
Pour certaines des fonctions sur nos sites Internet, nous faisons appel à des fournisseurs tiers, par exemple, quand vous visitez une page comportant des vidéos incorporées depuis ou liées à YouTube. Ces vidéos ou ces liens (et tout autre contenu provenant de fournisseurs tiers) peuvent contenir des cookies tiers, et nous vous incitons à consulter les politiques relatives à la protection de la vie privée de ces fournisseurs tiers sur leurs sites Internet pour obtenir des informations concernant leur utilisation des cookies.
Comment rejeter et supprimer des cookies ?
Vous pouvez choisir de rejeter ou de bloquer tous les types de cookies ou des types particuliers de cookies installés lors de votre visite sur un site Internet Shell en cliquant sur les préférences de cookie sur notre(nos) site(s) Internet. Vous pouvez modifier vos préférences pour les sites internet Shell et/ou les sites Internet de n'importe quels fournisseurs tiers en modifiant les paramètres de votre navigateur. Veuillez noter que la plupart des navigateurs acceptent automatiquement les cookies. Par conséquent, si vous ne voulez pas que des cookies soient utilisés, vous devrez peut-être supprimer ou bloquer vous-même les cookies. Si vous rejetez l'utilisation de cookies, vous serez toujours en mesure de visiter nos sites Internet mais certaines des fonctions peuvent ne pas fonctionner correctement. Vous pouvez également consulter le site www.allaboutcookies.org pour obtenir plus de précisions sur la façon de supprimer ou de rejeter des cookies et pour obtenir d'autres informations sur les cookies en général. En utilisant notre site Internet sans supprimer ou rejeter une partie ou l'ensemble des cookies, vous acceptez que nous puissions placer les cookies que vous n'avez pas supprimés ou rejetés sur votre appareil.
| Cookie | Cookie Description | Opt-Out Link/More details regarding specific privacy policy |
|---|---|---|
| Adobe Tracking Cookies | We use Adobe Analytics to understand how users arrive on our website(s) and how they engage with us on the website. The data is used to improve the user experience. Adobe also uses this cookie to understand the content with which you have engaged on our website(s) so they may subsequently deliver some targeted advertisements to you. | Link here |
| Amazon | Amazon Attribution measures non-Amazon Advertising media such as search ads, social ads, display ads, video ads and email marketing in order to provide personalised targeting recommendations based on Amazon customer profiles. Amazon DSP is a demand-side platform that enables advertisers to then programmatically buy display, video and audio ads both on and off Amazon using attribution insights. | Link here |
| Atlas | Atlas tags allow us to measure the performance of our advertising across devices, browsers and publishers. | Link here |
| Avocet | Avocet is an online demand-side platform that provides tools for digital media buyers. The conversion pixel we add allows us to track performance and assess the overall performance of advertising campaigns. | Link here |
| Bing | The Bing Ads Universal Event Tracking tag helps us understand how our Bing campaigns perform by tracking actions on Shell websites once ads have been clicked. | Link here |
| BPMonline | The tracking code generates a cookie [BpmTrackingId] that stores the client's unique session ID. This allows Creatio to get information about the client's site events - both those that were performed after the client registered on your site by filling out the landing form, and those actions that the client performed before registration. | Link here |
| Captify | The Captify tag allows us to perform campaign reporting, optimise campaigns effectively and unlock valuable insights about website visitors that may come via the campaigns we run with Captify. Assisting with attribution and overall performance. | Link here |
| ContentSquare | ContentSquare is a UX analytics platform used to help improve the experience our customers have on the website. | Link here |
| Crazy Egg | We use the Crazy Egg service to help us improve the visitor experience and performance of our website. Crazy Egg provides graphical, video and text analysis of visitor behaviour on a website. It tracks where visitors click and allows us to fine-tune the layout and design of our web pages. | Link here |
| Digilant | Digilant is a marketing technology company that offers a platform designed to support programmatic media buying. A conversion pixel is added to track performance metrics and derive insights for media investments and a re-targeting pixel captures data to show an ad to users who have demonstrated interests from the site. | Link here |
| DoubleClick Floodlight | DoubleClick Floodlight cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our display/ video advertisements served on Google or other platforms via DoubleClick. DoubleClick uses this cookie to understand the content with which you have engaged on our website(s) so they may subsequently deliver some targeted advertisements to you. | Link here |
| Facebook helps you stay in touch with your network through their website/ mobile application. We make it easier for you to share any content of interest on Facebook and sometimes, we may present with some targeted adverts on Facebook based on your engagement with our website(s). | Link here |
|
| Google Analytics | Google tracking cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites. | Link here |
| Google tracking cookies | Google tracking cookies enable us to understand if you complete certain actions on our website(s) after you have seen or clicked through one of our adverts served via Google. Based on the content you have engaged with on our websites Google are able to deliver some targeted adverts across other Google partner websites. | Link here |
| Hotjar | Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. | Link here |
| HubSpot Marketing Hub | This tag collects visitor data for Shell Global Solutions. It allows us to see what pages are visited and remarket to these users. It also allows us to better understand visitors to provide customized content and maximize our marketing ROI. | Link here |
| Integrate | Integrate may collect information about you regarding your use of our Services or automatically about your visit to our website using cookies. Cookies are small text files containing a string of alphanumeric characters, that are deployed to your computer or mobile device to uniquely identify your presence when you visit our website. Integrate may use session cookies and persistent cookies for the purpose of tracking various data points. Use of these cookies can also help to speed your access to the website as they serve as ‘reminders’ as to who you are to our programming. They may help us remember your username and preferences, analyze how our website is performing or allow us to recommend content we believe you will be interested in. While we recommend that you allow these cookies to perform their tasks, you may adjust your computer’s settings to restrict or refuse them. However, some features or sections of the Website may not function properly, or not all, if the ability to accept cookies is disabled. We do not link the information we store in cookies to any personal information you submit while on our site. | Link here |
| The LinkedIn insight tag allows us to perform campaign reporting and unlock valuable insights about website visitors that may come via the campaigns we run on LinkedIn. | Link here |
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| LoopMe | LoopMe is an outcomes-based video platform, designed to deliver personalised ads through the creation of unique audience profiles. The LoopMe pixel will be used to deliver targeted advertising & measure ad campaign performance and deliver audience insights for Shell. | Link here |
| Lucid | Lucid cookies help us to measure brand lift and brand awareness from our advertising and marketing campaigns. | Link here |
| Mobile Journey | We use cookies from Mobile Journey to determine target audience segments and location, based on your usage of our website(s) and application(s), and to use these anonymised segments for targeted (mobile) advertisement. Besides this, Mobile Journey collects anonymised information about customers who visit one of our retail locations. Mobile Journey know which type of browser or device you are using, but does not collect any personal information such as name or contact details. | Link here |
| Munchkin Cookie | This cookie is set by Marketo. This allows a website to track visitor behavior on the sites on which the cookie is installed and to link a visitor to the recipient of an email marketing campaign, to measure campaign effectiveness. Tracking is performed anonymously until a user identifies himself by submitting a form. | Link here |
| Outbrain | Outbrain offers a content marketing service that aims to present users to content that they are interested in, based on their behaviour and preference. The pixel we've added helps with attribution and overall performance. | Link here |
| Pardot | Pardot tracks visitor and prospect activities on your website and on Pardot landing pages by setting cookies on their browsers. These cookies are set in order to remember preferences (like form field values) when a visitor returns to your site. We also set a cookie for Pardot users that are logged into our app; this allows us to maintain the login session, remember table filters, and so on. | Link here |
| Qualaroo | Cookies are largely used to help facilitate an unobtrusive opportunity to gather feedback on site. Specifically, we leverage cookies to assist with Behavioral targeting methods such as: only targeting returning visitors, targeting users after number of pages visited , targeting users after a certain amount of time on page, only showing the nudge once per user, only showing the nudge to a user that has not responded to the nudge, and more | Link here |
| These cookies allow Shell to count visits and traffic sources from Reddit, so that we can measure and improve the performance of our site & campaigns. | Link here |
|
| SalesWings | We use SalesWings to analyse the use of our website(s) and to understand the urgency and nature of the need of our website visitors. SalesWings generates information about the use of our website(s) by means of cookies and other web-tracking technology. The information generated by SalesWings relating to our website(s) is used to identify our customers' visits and to determine their interests mainly for sales and marketing purposes. To determine those interests, SalesWings will track the visitors' behaviour on our website(s). Such information will not be shared with third parties, but may be stored on servers of other applications we use to serve you such as CRM systems like Salesforce or Email tools. | Link here |
| Snap Inc. | Snap Inc. is a camera company. Snap Inc. products and services—including Snapchat, Bitmoji, Spectacles & advertising, provide fast and fun ways to express yourself, live in the moment, learn about the world, and have fun together! Snap Inc cookies can be used to measure performance of advertising campaigns & present targeted adverts on Snap Inc. properties based on engagement with our website. | Link here |
| Specific Media | Specific Media technology is used to deliver targeted messages and video adverts to users based on their engagement on our website(s). | Link here |
| The Trade Desk | The Trade Desk is an online demand-side platform that provides buying tools for digital media buyers. The conversion pixel we add allows us to track performance and derive insights for media investments made. | Link here |
| Tube Mogul | Turn helps us define audience segments based on your engagement with our website(s) and then, deliver targeted display/video/mobile ads to these anonymous segments. Turn does not collect personal data so they will only know your browser or device but never know your name/contact information. | Link here |
| Turn | Turn helps us define audience segments based on your engagement with our website(s) and then, deliver targeted display/video/mobile ads to these anonymous segments. Turn does not collect personal data so they will only know your browser or device but never know your name/contact information. | Link here |
| Twitter provides real time updates from across the globe on the latest trending stories, ideas and opinions from the Twitter accounts or hashtags that you choose to follow. We make it easier for you to share our website content over Twitter. At times, we may present you with some ads on Twitter based on your engagement with our website(s). | Link here | |
| VK | This tag collects audience information from the VK Russian Social Network for later remarketing. Audience segmentation will allow for increased efficiency of advertising in VK and a decrease in ad spend for Shell. | Link here |
| Xaxis | Xaxis helps us define audience segments based on your engagement with our website(s) and then, deliver targeted display/video/mobile ads to these anonymous segments. Xaxis does not collect personal data so they will only know your browser or device but never know your name/contact information. | Link here |
| Yahoo | The Yahoo! Dot tag assists is in campaign tracking at attribution to help optimize performance. | Link here |
| Yandex | This tag collects audience information for remarketing within the Yandex Advertising Network. Audience segmentation will allow for increased efficiency of advertising in Yandez and a decrease in ad spend for Shell. | Link here |
| YouTube | We embed videos or insert links to videos from YouTube on our website(s). As a result, when you visit a page with content embedded from or linked to YouTube, you may be presented with cookies from YouTube. | Link here |
| Zendesk | We embed content and insert links to Zendesk on our website(s). As a result, when you visit a page with content embedded from or linked to Zendesk, you may be presented with cookies from Zendesk. | Link here |
| Google Analytics | We use Google Analytics to understand how users arrive on our website(s) and how they engage with us on the website. The data is used to improve the user experience. Google Analytics also uses this cookie to understand the content with which you have engaged on our website(s) so they mukay subsequently deliver some targeted advertisements to you. Google Analytics is also used to understand how our media campaigns work and how you interact with our website in order to improve the user experience. |
Link here |
| Double Click (Google Ads) | DoubleClick automates the ad buying process and secures ad space based on criteria specified by “Shell Recharge Solutions” . This means that “Shell Recharge Solutions” external advertising will be personalised and thus be more engaging to the viewer. The DoubleClick cookies are placed on visitors’ devices when a visitor arrives on a “Shell Recharge Solutions” page where there is DoubleClick or content such as AdWords or YouTube (also owned by Google), which may set cookies on behalf of DoubleClick. |
Link here |
| Evidon | Evidon is a transparency company that helps organizations educate consumers on how and why data is collected, as well as provide consumers with the ability to give and withdraw consent to their data being used. | Link here |
| Storyblok | Storyblok uses different types of cookies to optimize visitor’s experience on the website. Essential cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information. | Link here |
| Pardot | Pardot tracks visitor and prospect activities on your website and on Pardot landing pages by setting cookies on their browsers. These cookies are set in order to remember preferences (like form field values) when a visitor returns to your site. We also set a cookie for Pardot users that are logged into our app; this allows us to maintain the login session, remember table filters, and so on. | Link here |
| The LinkedIn insight tag allows us to perform campaign reporting and unlock valuable insights about website visitors that may come via the campaigns we run on LinkedIn. | Link here | |
| Recruitee | Recruitee displays a cookie consent dialog to applicants who visit your careers site. | Link here |
| Flashtalking | Flashtalking collects and uses personal data to basic identifiers such as cookie IDs, device IDs, IP addresses and geographic locations, which we use for fraud detection, engagement analysis, and advertising delivery and measurement activities that are at the core of our business. Flashtalking may also use a privacy-oriented, cookieless approach to identify devices for measuring advertising quality and effectiveness. While this technology looks at a number of data signals, it does not collect private or sensitive data from a user’s device. All data is securely stored and protected using industry-certified security and encryption protocols. |
Link here |
| Hotjar | Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. | Link here |
| Infobip | Infobip uses data collected by first party cookies, third party cookies and JavaScript libraries set on our website and web-based interface to: Improve your user experience by remembering choices you make, analyse the use of our products and services, deliver personalised experience Increase the overall performance, provide assistance during your visit and use of our products and services and assist us in our promotional and marketing activities. | Link here |