Cookie Policy

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This policy gives you more information on how we, Shell EV Charging Solutions B.V. (“Shell Recharge Solutions”), use cookies. We use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on privacy in electronic communications.

What is a cookie?

A cookie is a small data file stored on your computer or mobile device by your browser. The cookie allows the website to "remember" your actions or preferences over time. Most Internet browsers support the use of cookies. However, you can set your browser to always decline certain types of cookies or specific cookies. Besides that, you can delete cookies at any time. More on how that works later.

What are other techniques?

When you use our website, we use cookies but also other techniques, such as local storage, web beacons, pixels and JavaScript, to store data in your browser and to gather data. We use the information gathered through these other techniques to learn more about how you use our website. Because they work similar as regular cookies, we use ‘cookies’ as collective term in this cookie policy.

Why do we use cookies?

We use cookies to ensure that the website functions properly, such as displaying an image in the right place. Another example is cookies that remember your language or preferences, so you don't have to make these choices over and over again when you return to our website(s). These types of cookies are called functional cookies. These cookies are necessary for a proper functioning website, which is why we do not ask for your consent. We also use cookies that give us insight into how you use our website. These cookies generate information about how long you stay on our page, for example. With your permission, we also use cookies that make it possible to show third-party content, such as a video on YouTube or cookies that make it possible to tailor the advertisements shown to your preferences. In the sections below, we explain in more detail the difference between the different types of cookies and what this means for you.

What types of cookies do we use?

First-Party and Third-Party Cookies

We use both first-party and third-party cookies on our website. Our own cookies are called 'First Party Cookies' because we set and manage them from our own domain when you visit our website. The cookies we do not set or manage our own are called 'Third Party Cookies'.

First-party cookies are cookies issued from the domain that are used to identify language and location preferences, remember your cookie preferences, and for basic site functionality like the ability to order products and services. For some functionalities or features on our websites, we use third-party providers, for example when you visit a page with embedded videos from, or links to, YouTube. These videos or links (and other content from third-party providers) may contain third-party cookies. We encourage you to consult the privacy policies from these providers for information on how they use their cookies and what information they collect and process from you.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website. They expire when you close the web browser.

Persistent Cookies

Persistent cookies are used to remember your preferences within the website. They remain on your desktop or mobile device even after you close your browser or restart your computer, up until the moment you delete your browser history. After the expiry of the retention period of these cookies, as listed in the cookie overview below, these cookies will automatically be deleted. We use these cookies to analyse user behaviour to establish visit patterns so that we can improve our website functionality for you and others who visit our website(s). These cookies also allow us to serve you with targeted advertising and measure the effectiveness of our site functionality and advertising.

How are cookies used for personalisation and advertising purposes?

Cookies and ad technology, such as web beacons, pixels, and (anonymous) ad network tags, help us serve relevant ads to you more effectively. They are divided into the categories 'Personalisation' and 'Advertising and social media cookies'. They also help us collect aggregated audit data, research, and performance reporting for advertisers. Pixels enable us to understand and improve the delivery of ads to you, and know when certain ads have been shown to you. Since your web browser may request advertisements and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site. Although we do not use cookies to create a profile of your browsing behaviour on third-party sites, we do use aggregate data from third parties to show you relevant, interest-based advertising on our websites. At least, if you have given us your consent to do so. We do not provide any personal information that we collect to advertisers. By changing your cookie settings, and withdraw your consent, you can control whether the ads you see are tailored to your preferences or not. However, disabling these cookies does not mean that ads will no longer be visible, they only will no longer be personalised to your preferences.

How do I reject and delete cookies?

The cookies we may store during your visit to our website is up to you. The only exception is for essential cookies, these are always stored to ensure proper functioning of the website. The use of these essential cookies has no adverse impact on your privacy. You can change your choice at any time by clicking on the cookie icon in the left bottom corner of the screen. If you reject the use of cookies, you will still be able to visit our websites but some of the functions may not work correctly. For example we will not be able to show you a YouTube video if you reject these third-party cookies. You may also visit for details on how to delete or reject cookies and for further information on cookies generally. By using our website without deleting or rejecting some or all cookies, you agree that we can place those cookies that you have not deleted or rejected on your device.

Essential (Required)

Analytics and Performance


Advertising and Social Media