Payment
- What if I don’t want my credit or debit card to be billed anymore?
- Can I pay with a credit or debit card?
- The payment details on the invoices are incorrect. How can I change these details?
- How can I change the bank details of an existing account?
- How do I set up my credit or debit card for paying for charging costs?
- What is an authorisation payment?
- Why do I see additional charges on my bank statement?
- What are the payment methods for on-the-go charging?
- Why do the costs differ per card?
- What do I need to do if I do not have a Visa or MasterCard credit or debit card?
- Which credit and debit cards are supported?
- How does monthly billing work if I use credit card as a payment method?
- Why do I need to set up payment with a credit or debit card if I prefer direct debit with a debit card other than Visa or MasterCard?
- Are my credit and debit card details safe with Shell Recharge?
- Are there any additional costs involved in paying with a credit or debit card?
What are the payment methods for on-the-go charging?
Pay using the Shell Recharge app and charge card for easy transactions and to keep track of your charging history. You may also be able to take advantage of cheaper charging rates.
At many public charge points, it is also possible to charge without a charge card. You are able to pay with contactless payments. By scanning a QR code on the charge point, you can also set up a one-time payment transaction.
With these ad-hoc payment methods, you are able to pay for charging which is convenient but you do lose consolidated billing statements in most circumstances which many, especially those driving for work, rely on.
At many public charge points, it is also possible to charge without a charge card. You are able to pay with contactless payments. By scanning a QR code on the charge point, you can also set up a one-time payment transaction.
With these ad-hoc payment methods, you are able to pay for charging which is convenient but you do lose consolidated billing statements in most circumstances which many, especially those driving for work, rely on.
Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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