Payment
- What if I don’t want my credit or debit card to be billed anymore?
- Can I pay with a credit or debit card?
- The payment details on the invoices are incorrect. How can I change these details?
- How can I change the bank details of an existing account?
- How do I set up my credit or debit card for paying for charging costs?
- What is an authorisation payment?
- Why do I see additional charges on my bank statement?
- What are the payment methods for on-the-go charging?
- Why do the costs differ per card?
- What do I need to do if I do not have a Visa or MasterCard credit or debit card?
- Which credit and debit cards are supported?
- How does monthly billing work if I use credit card as a payment method?
- Why do I need to set up payment with a credit or debit card if I prefer direct debit with a debit card other than Visa or MasterCard?
- Are my credit and debit card details safe with Shell Recharge?
- Are there any additional costs involved in paying with a credit or debit card?
How does monthly billing work if I use credit card as a payment method?
After setting up your credit card once, we will simply bill you automatically and send you your monthly invoice by email.
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Still have questions?
We provide 24/7 emergency phone support for technical queries. Plus you can reach our customer service departments by phone on weekdays from 09:00 - 17:30.
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