Shell Recharge Solutions for partners
There will be some changes for you as a partner. First of all, the legal entity name changes in our contract and billing information will be updated. Moreover, there is a toolkit available with additional information on the next steps and materials. The rebranding will not have any impact on our charge points already out in the field nor will it affect the functionality of our products.
Yes, your Local Operations contacts will remain the same. Your local Account Manager contact remains the same. Office addresses remain as well. - Email addresses will change to @shellrecharge.com. The switch will be seamless for you and any emails sent to the previous @newmotion.com address will still be received in the interim.
The look and feel of some of our products and customer touchpoints has changed. In terms of functionality or customer journey, the new branding will have no impact.
As Shell Recharge Solutions, we aim to offer a seamless brand experience across our global charging offering. As a partner, you will benefit from a simplified EV charging offering and access to a broader range of services across the brand portfolio.
If you use NewMotion marketing collateral, you can request the updated marketing collateral from your Key Account Manager at Shell Recharge Solutions as well as our new Brand Guidelines to update any logos you might use on your own touchpoints. Please make sure any links to our website are updated accordingly.
Your first point of contact with us should always be your Account Manager, or for marketing inquiries, your Shell Recharge Solutions local Marketer. In case you do not have their contact, you can reach out to email@example.com and they will be able to support your enquiries.
In this collection you will find guidelines and logos. Besides that our home driver brochure, corporate brochure and product catalogue is available. Please reach out to your local marketing contact person for co-branded assets. https://creativehub.newmotion.com/collections/view/7A94FA5D-9819-4746-B98108FE468D6AEE/
By operating as one brand, with one voice, we aim to deliver a seamless brand experience whatever our customers’ e-mobility needs and regardless of their location. By delivering a shared mission and voice, we will make it simple for customers to interact with us and empower ourselves to scale at speed, taking advantage of the phenomenal growth in our sector.
The product portfolio will be simplified. The EV charging app has been merged with the Shell Recharge app, where functionalities are the same. Other than that and branding updates, there are no immediate changes to products.
The rebranding will not have any impact on NewMotion charge points already out in the field nor will it affect the functionality of our products.
By offering a seamless brand experience across our global charging offering we aim to make EV charging easier and more accessible for everyone. Shell Recharge Solutions will benefit from NewMotion’s expertise in home charging and roaming services and Greenlots’ expertise in charging networks and fleet services. Together with Shell Recharge’s rapid public charging network, this will create a simpler EV charging offering. By combining knowledge across Shell’s EV charging businesses, we will be best placed to deliver new and improved solutions at a faster rate.
No, this will not interrupt charging services.
The rebrand will not require any action from our customers. Our partners will receive a toolkit with additional information on the next steps and materials in advance of the rebrand.
No. NewMotion and Greenlots will continue as separate legal entities.